Our delivery times are within 3 working days for main city centers and within 5 working days for outlying areas. IMAGEMAKERS PTY(LTD) Trading as ImNow wants to deliver on time as promised. However, things happen and so we are unable to guarantee that all orders will be delivered within the stipulated time frame.
Please note that once your order has been placed we cannot change your delivery address. Should you have any issues please contact Customer service on 0861 136 6011 or email online@imnow.co.za
Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth and East London can expect delivery within 3 working days.
Expect delivery within 5 working days.
Note: a day refers to a normal business day and would exclude Saturday/Sunday and public holidays. When do we start counting days? It depends on your payment method:
As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that your order is on its way. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
Any delivery is subject to acts which is beyond the control of Imagemakers Pty(Ltd) Trading as ImNow due to force majeure including (but not limited to) inability to secure labor, power, internet services, GSM network connectivity, materials or supplies, or by any act of God, war, civil disturbance, riot, state of emergency, strike, lockout, or other labor disputes, fire, flood, drought or legislation.
To follow your order, please use the tracking waybill emailed to you in your confirmation email. Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage. As a precaution, please keep the receipt of the delivered product. Please remember any garment worn or labels removed, cannot be exchanged.
In the rare circumstance that your item has a defect or is missing from your order please contact customer service on online@imnow.co.za.
Sign up to get the latest on sales, new releases and more…
